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Salesforce Certified Sales Foundations Certification (Sales-101) - Salesforce Exam Questions

Last updated on August 20, 2026

97% Exam Compliance
127 Total Questions
1
Question
In the context of deal management, why is it important for asales representative to earn a deeper level of trust and access to decision makers within the customer's organization?
Options
A To increase the sales rep's personal network and influence
B To enhance the sales rep's understanding of the customer's needs
C Togain access to information about the customer's competitors
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2
Question
What is animportant consideration for a sales representative as they create a sales proposal?
Options
A To leverage a standard approach for all sales quotes and customer accounts
B To highlight how the solution addresses the customer's needs and challenges
C To include adetailed diagram and explanation of the sales process
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3
Question
A sales representative is showing their customer how they can reduce their costs and improve productivity.

What is being delivered?
Options
A Use case
B Success story
C Value proposition
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4
Question
A sales representative proposes an engagement solution that works seamlessly across all media to a customer.

Which strategy supports the solution?
Options
A Multi-channel
B Two-way dialogue
C Social networks
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5
Question
A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.

What should they use?
Options
A Success story
B Solution unit
C Summary statement
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