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Salesforce Certified Platform Strategy Designer (Plat-UX-102) - Salesforce Exam Questions

Last updated on August 19, 2026

97% Exam Compliance
153 Total Questions
1
Question
Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.

What should their strategy designer explore to increase market share?
Options
A Deepening customer engagement
B Reinvesting in existing products
C Diversifying product offerings
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2
Question
A newly formed design team at Cloud Kicks is concerned their work will suffer if they are not better aligned.

Which tool should a strategy designer recommend for the team to begin alignment7
Options
A Brainstorm
B Consequence Scanning workshop
C Team agreement
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3
Question
An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems

Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?
Options
A Financial
B MuleSoft
C Services Cloud
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4
Question
Cloud Kicks is launching a new online store and wants to ensure the team follows an ethical decision- making process and that the delivered product does not accrue ethical debt.

Which methodology should be suggested?
Options
A Jobs to be Done Framework
B Consequence Scanning Workshop
C Human-Centered Design
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5
Question
A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.

What should the strategy designer do to gain alignment?
Options
A Share research insights to build a deeper understanding and urgency around the problems to solve.
B Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision,
C Add the stakeholders’ ideas and agree to pursue both; it is more important to keep the peace on the team.
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